Hotel Front Desk Supervisor

Summary

The Front Desk Supervisor is a working supervisor and the front office team leader responsible for assisting the Guest Service Manager in the training (task specific), supervision, and support of the front office staff, including front desk and night audit, in providing outstanding service experiences for all guests. Special emphasis is placed on accommodating guest preferences, flexibility with work assignments, efficiency, quality, social demeanor and appearance that contributes to a hospitable environment.

Responsibilities

• Provide pleasant and professional services to all guests.
• Assist the Guest Service Manager in directing, training, and mentoring all front office staff members in providing timely, efficient, enthusiastic, friendly, and personalized service for all guests.  
• Assist the Guest Service Manager with a variety of administrative support tasks including: daily / weekly / month...

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Submit your application today and join our talented team at Indus Hospitality Group, Inc.