Hotel Front Desk Agent, Inn on Woodlake

**Hotel Front Desk Agent, Inn on Woodlake**

_Work Mode: Onsite_

**Location: ** Kohler, WI

**Opportunity**

Responsible for extending a friendly greeting and farewell to guests and members and providing prompt and knowledgeable customer service.

**SPECIFIC RESPONSIBILITIES**

**Guest Registration/Departure**

A. Prompt, cheerful and proper greeting of guests.
B. Register guests in and out of applicable software system(s).
C. Provide guests with information on the venue and resort.
D. Use guest name frequently

**Cashiering**

A. Handle all monetary transactions at the front desk as appropriate according to cash
handling guidelines.
B. Accurately post or refund guest charges and fees.

**Informational Services**

A. Provide courteous response to special requests.
B. Knowledgeable about property, surrounding area, local attractions, and shopping.
C. Responsible for the enforcem...

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