Hotel Front Desk Agent

Radisson Fairview Heights
📍 Fairview Heights, Illinois, United States 💼 Full-Time 🕒 Posted July 08, 2026

Job Description

Job Summary:
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests.
The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.


Compensation: $17 - $20


Key Responsibilities:



  • Check guests in and out by confirming reservations, assigning rooms, and issuing keys.

  • Handle guest requests and complaints promptly and professionally.

  • Manage cash drawer and process payments (room charges, cash, debit, or credit).

  • Keep the front desk area and lobby clean and organized.

  • Coordinate with housekeeping to ensure room readiness for guests.

  • Provide guests with directions and information about the property and local attractions.

  • Answer guest calls, messages, and process requests or concerns.

    Ready to Apply?

    Submit your application today and join our talented team at Radisson Fairview Heights.

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Job Details

  • Location Fairview Heights, Illinois
  • Job Type Full-Time
  • Category Information and Record Clerks
  • Posted Date July 08, 2026
  • Application Deadline August 17, 2026