Host - Casino

Summary Responsible for identification, development and maintenance of all VIP guests as well as providing a favorable gaming experience for those guests. Provides outstanding guest service to internal and external guests. Essential Duties And Responsibilities Ensure consistent high-quality service to all our team members and guests. Maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests. Evaluate and rate guests' play to issue comps. Maintain and manage a designated block of guests and meet established goals. Implement programs to increase rated play in table games and slots. Communicate verbally and in writing with guests regarding available services, promotions, and special events. Review all departmental activity with Marketing Manager. Timely communicate all player development issues. Facilitate communication between guests and other departments when necessary. Maintain strict confidentiality rel...

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