Host

**POSITION SUMMARY:**

The Host ensures all restaurant guests are greeted, made to feel welcome and seated in a friendly and courteous manner.

**ESSENTIAL FUNCTIONS:**

+ Supports a strong commitment to world class customer service.
+ Greets all restaurant patrons immediately upon their arrival.
+ Inquires as to the number of guests in the party; maintains wait lists and communicates wait time to guests.
+ Assigns guests to server stations in a fair and equitable manner; takes guests to server’s station, along with the appropriate number of menus and seats guests accordingly.
+ Controls guest volume level at entrance to restaurant. Attends to and anticipates guests needs while waiting to be seated.
+ Answers customer inquires about the menu, restaurant and Bass Pro Shops.
+ Answers phones; books reservations as requested.
+ Performs opening and closing side work duties as assigned; assists with pre-bussing and table set up activities.
+ ...

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