Hospitality Assistant - Part-time

We are seeking a warm, friendly, and motivated Hospitality Assistant to join our friendly team based at Castle Village. This is a part-time position working 24 hours per week.

You will play a pivotal role in delivering exceptional customer service, creating a welcoming atmosphere, and ensuring our residents, visitors, and customers have memorable experiences.

Key Responsibilities

• Deliver food, beverage, and retail services to RVG standards, maintaining a clean, safe, and hygienic environment
• Provide residents and visitors with a warm and professional welcome, anticipating and meeting their hospitality needs
• Handle enquiries, issues, and complaints courteously and efficiently, escalating when necessary
• Work effectively as part of the village team to deliver high-quality service and build strong relationships with residents
• Contribute ideas for improving menus, services, and operational processes
• Supp...

Ready to Apply?

Submit your application today and join our talented team at Retirement Villages Group Ltd.