Homeownership Services Officer

Job Title: Homeownership Services Officer
Location: Bracknell (Hybrid Working)
Permanent Vacancy
£36,986 per annum
Hours: Full-time, Monday to Friday

About the Role
We are currently recruiting for an experienced Homeownership Services Officer to join a Local Authority in Bracknell on a hybrid working basis. This is an excellent opportunity for someone with strong leasehold and homeownership experience to support the delivery of a high-quality service to residents.

Key Responsibilities

Manage a portfolio of leasehold and shared ownership properties
Provide advice and support to homeowners on service charges, leases, and related queries
Handle enquiries relating to resales, staircasing, and Right to Buy/Right to Acquire
Investigate and resolve complex customer queries and complaints
Work closely with internal teams including finance, legal, and property services
Ensure compliance with relevant legislation and policiesRequirements

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