HHA Guest Relations Associate

Overview:
The purpose of a Guest Relations Representative is to assist Guests with questions, comments, concerns they may have about their experience while visiting Hurricane Harbor. Resolve ticket, season pass, and/or membership issues for our guests. This position is accountable for delivering a superior Guest experience, while following all park policies and procedures.

Responsibilities:
Job Duties:

· Handle various ticket transactions including: advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution.

· Handles guest concerns and responds to guest comments within standard timelines, including communications by phone, chat, email and additional web-based sources.

· Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand.

· Work in various locations includ...

Ready to Apply?

Submit your application today and join our talented team at Six Flags.

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