Helpline Counselor

Robert Half Office Team
📍 North Miami, FL, United States 💼 Full-time 🕒 Posted July 04, 2026

Job Description

Description
We are partnering with a community-focused organization seeking a compassionate and dependable Helpline Counselor to provide support to individuals experiencing emotional, behavioral, or mental health challenges.


This is a contract-to-hire opportunity for someone who is an excellent listener, communicates with empathy, and is committed to helping others navigate difficult situations. In this role, you'll serve as a trusted point of contact, providing emotional support, connecting callers with appropriate resources, and documenting each interaction with professionalism and care.


Key Responsibilities

+ Answer incoming calls from individuals seeking emotional or behavioral health support.

+ Provide compassionate, nonjudgmental assistance while remaining calm during sensitive conversations.

+ Assess caller needs and connect individuals with appropriate behavioral health, crisis intervention, or community resources.

Ready to Apply?

Submit your application today and join our talented team at Robert Half Office Team.

Submit Application

Job Details

  • Location North Miami, FL
  • Job Type Full-time
  • Category other-general
  • Posted Date July 04, 2026
  • Application Deadline July 09, 2026