Helpdesk Senior Representative - ITIL

NTT DATA
📍 Noida, Uttar Pradesh, India 💼 Full-time 🕒 Posted June 06, 2026

Job Description

Job Description

Req ID: 316456 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Senior Representative - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

  • Must be a Graduate.
  • Good communication skills with international calling experience
  • Good comprehension & writing skills
  • Must possess excellent customer handling skills
  • Should be comfortable to work in rotational shift with 24x7 support window
  • Mandate work from office.
  • Job description:

  • Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Typically, the associate level participates in a supportive role by acting as a liaison b...
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    Job Details

    • Location Noida, Uttar Pradesh
    • Job Type Full-time
    • Category Business Operations Specialists
    • Posted Date June 06, 2026
    • Application Deadline July 16, 2026