Helpdesk Senior Analyst

NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services.

Job Responsibilities

• This position will be a part of our Healthcare Service Desk, as an agent primarily handling inbound customer calls in a call center environment supporting customers 24x7x365.
• All candidates must be shift flexible. Shift work is required, including nights, weekends, and/or holidays. Account-specific training is conducted during day shift hours, regardless of assigned shift.
• Respond to incoming service desk calls fro...

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