Helpdesk Operative

Join the CBRE Global Workplace Solutions team as a Helpdesk Operator!

Are you skilled in Customer Service and looking for a new role?

CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Helpdesk Operator to join our team in (Leeds).

What You’ll Do:

Helpdesk Operations:

Manage CAFM system (PPM, reactives, reporting) and respond to calls and emails efficiently. Ensuring all reactive requests raised on the helpdesk have the correct priority/engineer assigned.

Communication & Service:

Maintain communication throughout reactive jobs with the client and CBRE operational teams.

Performance & Improvement:

Review subcontractor performance and, identify and implement improvements to enhance performance.

Financial Procedures:

Follow established financial processes, including obtaining supplier quotes and uploading them for team/client app...

Ready to Apply?

Submit your application today and join our talented team at CBRE Group, Inc..