Helpdesk Engineer

The Opportunity:  

As a senior ITSM delivery lead and help desk administrator on our team, you’ll be integral to architecting, deploying and operating complex delivery environments across various DoW clients. You'll embrace an existing help desk implementation, document processes and workflows, including escalation, and advise on opportunities for efficiency change. Interface with key stakeholders and users, including internal delivery and engineering teams as well as cybersecurity professionals, to assure resilient data-centric delivery. You'll assist in designing and implementing custom policy to ensure positive control of delivery and access across hybrid environments, including edge solutions. You'll mentor the next set of storage engineers to help them grow into tomorrow’s data architects.

Work with us and build the future of technology for the better.

Join us. The world can’t wait.

You Have:  

Ready to Apply?

Submit your application today and join our talented team at Booz Allen Hamilton.