Helpdesk Associate - ITIL

NTT DATA

📍 Bengaluru, Karnataka, India 💼 Full-time 🕒 Posted March 02, 2026

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Job Description

Job Description
Req ID: 311351 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Requirements: 
Helpdesk Sr. Associate at Grade-5 position in Service Desk
Must be a Graduate. B.Tech/B.E or any other technical degree preferred
Good communication skills with minimum 1 year of international calling experience
Good comprehension & writing skills.
Must possess excellent customer handling skills
Should be comfortable to work in rotational shift with 24x7 support window
 Work from office is mandatory
Job description:
Provide L1/1.5 technical guidance in activities associated with identification, priorit...
            

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Job Details

Location Bengaluru, Karnataka
Job Type Full-time
Category Computer Occupations
Posted Date March 02, 2026
Application Deadline April 11, 2026