Job Description
Job Description
Req ID: 300902
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate - ITIL to join our team in Banglore, Karnātaka (IN-KA), India (IN).
Senior Service Desk Associate - EnglishCompetitive Salary & Benefits
Role Overview
The Service Desk Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensur...
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Submit ApplicationJob Details
- Location Bengaluru, Karnataka
- Job Type Full-time
- Category Computer Occupations
- Posted Date March 02, 2026
- Application Deadline April 11, 2026