Helpdesk Associate - ITIL

NTT
📍 Bengaluru, Karnataka, India 💼 Full-time 🕒 Posted March 03, 2026

Job Description

JOB DESCRIPTION

Req ID: 353482 

We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Requirements:

  • Helpdesk Associate at Grade-4 position in Service Desk
  • Must be a Graduate.
  • Good communication skills with 6+ months of international calling experience
  • Ability to work independently
  • Adhere to organizational policies and procedures
  • Must possess excellent customer handling skills
  • Should be comfortable to work in rotational shift.
  • Excellent Verbal Communication skills.
  • Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish.
  • Job description:

  • Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Typically, the associate level participates in a supportiv...
  • Ready to Apply?

    Submit your application today and join our talented team at NTT.

    Submit Application

    Job Details

    • Location Bengaluru, Karnataka
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date March 03, 2026
    • Application Deadline April 12, 2026