Helpdesk Administrator

Helpdesk Administrator

Location: Waterton Training Centre, Waterton Industrial Estate, Bridgend
Pay Rate: £13.45 per hour
Contract: 6 Months (Temp to Perm Opportunity)
Hours: 40 hours per week
Start Date: 13th July 2026

We are currently recruiting for a Helpdesk Administrator to join our client VINCI Facilities

This is an excellent opportunity for an organised and customer-focused administrator looking to join a well-established facilities management team, with the potential to secure a permanent position.

Key Responsibilities

* Providing first-line helpdesk support to internal and external customers.

* Logging, updating and tracking service requests accurately.

* Responding to customer enquiries via telephone and email.

* Allocating jobs and monitoring progress through to completion.

* Maintaining accurate records using internal systems.

* Producing reports and completing general administrati...

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