Help Desk/Desktop Support Analyst

Description We are looking for a Help Desk/Desktop Support Analyst to join our team in Visalia, California in a contract role with the potential to become permanent. This opportunity is well suited for an early-career IT specialist who wants to expand technical support and networking skills while working alongside an experienced senior team member. The person in this position will provide hands-on user support, help maintain core IT systems, and contribute to a reliable day-to-day technology environment.

Responsibilities:
• Deliver front-line technical assistance for desktop, laptop, hardware, software, and basic network-related issues across the organization.
• Troubleshoot user access problems, reset permissions, and support account administration within Active Directory.
• Install, configure, and maintain workstations, peripherals, and standard business applications for new and existing employees.
• Document incidents, resolutions, and recurring technical concer...

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