Help Desk/Desktop Support Analyst

Description We are looking for a Help Desk/Desktop Support Analyst to support a high-volume hardware deployment initiative in Simpsonville, South Carolina. This Contract position will focus on coordinating laptop preparation, secure device handling, and end-user support to keep equipment rollout and recovery on schedule. The ideal candidate brings strong desktop support experience, a practical troubleshooting mindset, and the ability to manage ticket-driven work in a fast-paced environment.

Responsibilities:
• Coordinate the collection, tracking, and secure handling of a large inventory of Lenovo laptops throughout the project lifecycle.
• Perform data wiping activities in accordance with established procedures before devices are returned to the vendor.
• Prepare newly purchased laptops by imaging, configuring, and validating systems prior to deployment.
• Distribute equipment to end users and provide hands-on support during setup and rollout activities.
• Troub...

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