Help Desk/Desktop Support Analyst

Description
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in San Francisco, California. This contract position focuses on resolving desktop and operating system issues, supporting Windows-based environments, and delivering timely assistance through a structured service desk process. The ideal candidate is comfortable handling troubleshooting requests, maintaining user access, and ensuring a dependable support experience across the organization.


This is an on-site, contract opportunity located in San Francisco.


Responsibilities:

• Provide front-line technical assistance for hardware, software, and desktop-related issues affecting end users.

• Diagnose and resolve problems within Microsoft Windows environments, including Windows 10 systems, to restore productivity quickly.

• Manage and complete service desk tickets by documenting issues, tracking progress, and comm...

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