Help Desk/Desktop Support Analyst

Description
We are looking for a Help Desk/Desktop Support Analyst. This Long-term Contract position is ideal for someone who enjoys hands-on technical support, device deployment, and end-user assistance across desktop and infrastructure needs. The role will contribute to daily support operations while helping keep workstations, peripherals, and connectivity services running smoothly.


Responsibilities:

• Prepare, image, configure, and deploy desktop and laptop systems for employees in accordance with technical standards.

• Install, disconnect, relocate, and organize workstation equipment, including computers, monitors, and related peripheral hardware.

• Deliver in-person support for end-user technology issues involving Windows devices, common software, and connected accessories.

• Assist with foundational infrastructure work such as cable management, network connectivity checks, and basic troubleshooting of technical issues.
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