Job Description
Job details Spherion Temple is seeking a dedicated First-Tier Technical Support Specialist to join our team. This role is crucial in providing timely and efficient support for personal computing device needs, issues, and requests. You'll respond to phone calls and online tickets, working under close supervision to maintain a productive work environment for all internal technology users. ...
Responsibilities:
-Respond to technical issues related to hardware and software via phone and computer.
-Resolve basic problems or escalate complex issues to second-tier support or the appropriate MBIS area.
-Follow procedures for handling internal requests using remote methods.
-Assist users with standard computer practices to meet their needs efficiently.
-Identify and report recurring issues to improve resolution methods and minimize user impact.
Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)
Skills:
-Must have good communication and fol...
Responsibilities:
-Respond to technical issues related to hardware and software via phone and computer.
-Resolve basic problems or escalate complex issues to second-tier support or the appropriate MBIS area.
-Follow procedures for handling internal requests using remote methods.
-Assist users with standard computer practices to meet their needs efficiently.
-Identify and report recurring issues to improve resolution methods and minimize user impact.
Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)
Skills:
-Must have good communication and fol...
Ready to Apply?
Submit your application today and join our talented team at Spherion.
Submit ApplicationJob Details
- Location Temple, Texas
- Job Type Temporary
- Category Computer Occupations
- Posted Date June 12, 2026
- Application Deadline July 22, 2026