Help Desk Technician - Tier 3

About the Company Solvere One  has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider.

Solvere One  focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership.

We provide executive-level, white-glove support.

Opening Position Summary We are seeking an Escalations Engineer with MSP experience to serve as a senior escalation resource and technical leader for the service desk.

This role requires deep expertise across cloud platforms, hybrid environments, and networking along with strong communication skills and the ability to resolve complex technical problems that may not have a clear, documented solution.

Key Responsibilities Act as Tier 3 escalation point for the service desk Suppor...

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Submit your application today and join our talented team at Solvere One/HouseCall.