Help Desk Support II

MacLean Engineering

📍 Canada, Canada, Canada 💼 Full-time 🕒 Posted March 02, 2026

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Job Description

POSITION TITLE: Help Desk Technician II

LOCATION: North Bay, ON

Salary: $68,490 – $75,204 CAD Annually 
About the Position: The Help Desk Technician II is responsible in assisting MacLean Engineering employees at all locations with all help desk related activities including hardware and software support.

Duties and Responsibilities:
Provide second level support for all hardware and software issues.

Prioritize, respond to, and resolve escalated technical support requests in a timely manner.

Setup and configure desktop computers, laptops, mobile devices, tablets, monitors, printers, and peripheral devices as required.

Install and support standard software installations.

Maintain and update IT related assets and perform periodic hardware audits.

Travel to other MacLean branches as required.

Effectively prioritize tasks and manage multip...

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Job Details

Location Canada, Canada
Job Type Full-time
Category Computer Occupations
Posted Date March 02, 2026
Application Deadline April 11, 2026