Help Desk Specialist — IT Support & Ticket Triage

LanceSoft, Inc.

📍 workfromhome, bogotá, distrito capital, Colombia 💼 Full-time 🕒 Posted June 22, 2026

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Job Description

                A staffing and IT consulting company is seeking a Recruitment Manager based in Bogotá, Colombia. This mid-senior level role requires delivering outstanding customer service, troubleshooting IT issues, and collaborating with IT teams. The ideal candidate will have 1-3 years of experience in customer service or IT helpdesk, be proficient in English, and have a solid understanding of various hardware and software platforms. Experience with tools such as ServiceNow and Cisco WebEx is preferred.
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Job Details

Location workfromhome, bogotá, distrito capital
Job Type Full-time
Category Soporte técnico y administración
Posted Date June 22, 2026
Application Deadline August 01, 2026