Job Description
Job Description
Responsibilities:
As a member of our Service Desk team, the successful candidate will be responsible for maintaining productivity of staff by performing a variety of technical tasks including, but not limited to the following:
• PC configuration support, including troubleshooting advanced issues related to OS configuration, hardware/driver compatibility, network connectivity, and provisioning tools (e.g., MS Autopilot, MS Intune).
• Advanced account administration, including creation and management of project-specific groups, collaboration accounts, virtual desktop infrastructure (VDI), and secure environment access.
• Advanced configuration and troubleshooting of software compatibility and configuration issues for a wide range of applications, including but not limited to MS Office 365 components, engineering design software (e.g., BlueBeam Revue, Autodesk product suite, and related), and software as a service (SaaS) platform.
• Troubleshooting networ...
Responsibilities:
As a member of our Service Desk team, the successful candidate will be responsible for maintaining productivity of staff by performing a variety of technical tasks including, but not limited to the following:
• PC configuration support, including troubleshooting advanced issues related to OS configuration, hardware/driver compatibility, network connectivity, and provisioning tools (e.g., MS Autopilot, MS Intune).
• Advanced account administration, including creation and management of project-specific groups, collaboration accounts, virtual desktop infrastructure (VDI), and secure environment access.
• Advanced configuration and troubleshooting of software compatibility and configuration issues for a wide range of applications, including but not limited to MS Office 365 components, engineering design software (e.g., BlueBeam Revue, Autodesk product suite, and related), and software as a service (SaaS) platform.
• Troubleshooting networ...
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Submit your application today and join our talented team at Insight Global.
Submit ApplicationJob Details
- Location Mclean, VA
- Job Type Full-time
- Category other-general
- Posted Date July 08, 2026
- Application Deadline July 13, 2026