Help Desk L2

Description
Robert Half has a brand-new opening with a local client here in Tampa for a Help Desk L2.

This is a full-time position, onsite M-F 8-5

Comp ranging $25-30/hour ($60-65K conversion)


The Help Desk L2 provides remote and onsite support to clients. Responsibilities include delivering superior customer service in a variety of technological scenarios requiring high-level analytical and problem-solving skills. Client environments may range from small single office businesses to multi-site wide area networks of large companies.


Responsibilities:

+ Monitoring and technical support for client networks including computers, servers, switches, routers, firewalls and other specialty equipment

+ Support Microsoft server solutions both premise and cloud-based with varying complexity/functionality/uptime requirements dependent on client needs

+ Support server-based software solutions including Microsoft’s busine...

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