Help Desk Analyst

Helpdesk Analyst

Banking experience required

Pay

$20.00/hr - $23.00/hr

Employment Type

Contract

About the Role

The Helpdesk position is crucial in providing exceptional support to our clients, ensuring their technical issues are resolved efficiently and effectively.

Responsibilities

• Respond to client inquiries and provide technical support.
• Diagnose and troubleshoot hardware and software issues.
• Document and track issues in the helpdesk system.
• Assist in the setup and configuration of new equipment.
• Provide training and guidance to clients on software usage.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.

Required Skills

Ready to Apply?

Submit your application today and join our talented team at Insight Global.