Healthy Homes Customer Experience Assistant

Wheatley Homes Glasgow

Job title: Healthy Homes Customer Experience Assistant

Salary: SCP 23-26 (£32,458 - £35,620) per annum

Contract: Temporary for 6 months

Work pattern: 35 hours per week, Monday to Friday

Location: 350 Darnick Street, Glasgow, G21 2 (Fixed Office Based Worker)

Role requirement: Level 1 Disclosure check required

We have an exciting opportunity to join our Repairs Team as a Healthy Homes Customer Experience Assistant, where you’ll be at the heart of delivering outstanding service to our customers.

About the role:

Working as part of a highly motivated and supportive team, you’ll engage with customers across a range of channels including telephone, SMS and email. You’ll take ownership of enquiries, providing a professional, empathetic and consistent service, resolving issues at the first point of contact wherever possible.

This...

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