Healthcare Support

Job Title: Healthcare Support
Job Description
This entry-level Healthcare Support role focuses on delivering excellent customer service to patients while supporting dental clinic operations in a call center environment. You will confirm and schedule appointments, manage patient information, and handle inbound and outbound calls, contributing to a positive experience for patients and a smooth workflow for the healthcare team.
Responsibilities

+ Confirm and schedule appointments for all dental clinics in a timely and accurate manner.

+ Maintain a high level of customer service when interacting with patients, vendors, and coworkers.

+ Handle inbound and outbound calls professionally, addressing questions, concerns, and scheduling needs.

+ Perform data entry accurately, including entering and updating patient information in electronic systems.

+ Verify and update patient records to ensure information is current and complete.

+ ...

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