Healthcare Support Lead - Member Care & Operations

AIA Shared Services
📍 cyberjaya, selangor, Malaysia 💼 Full-time 🕒 Posted June 06, 2026

Job Description

AIA Shared Services located in Cyberjaya, Malaysia, is looking for a Customer Service Representative to provide exceptional service by efficiently handling inbound hotline and chats. You'll be responsible for managing customer inquiries and ensuring a positive experience for members, clients, and colleagues.

The ideal candidate will demonstrate strong communication skills and a proactive approach in case management, ensuring that all interactions are logged accurately and compliance is maintained. Join us to help our customers live healthier lives.

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Job Details

  • Location cyberjaya, selangor
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026