Healthcare Customer Service Representative

TEKsystems
📍 Minneapolis, MN, United States 💼 Full-time 🕒 Posted July 26, 2026

Job Description

Customer Service Representative
Location: Remote: Minnesota Only - Must be able to go in office as needed
Pay: $25.00/hour
Employment Type: Contract-to-Hire
About the Opportunity
We're seeking customer-focused professionals to support members enrolled in government-funded healthcare programs, including Medicare, Medicaid, and Marketplace plans. This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional customer experiences in a fast-paced environment.
Representatives serve as a trusted resource for members by answering questions related to health insurance coverage, billing, benefits, provider networks, premiums, deductibles, and more.
What You'll Do

+ Handle a high volume of inbound member calls, averaging 50-70 calls per day

+ Assist members with questions regarding coverage, benefits, premiums, billing, deductibles, copays, and provider networks

+ Research and resolve customer concerns acc...

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Job Details

  • Location Minneapolis, MN
  • Job Type Full-time
  • Category other-general
  • Posted Date July 26, 2026
  • Application Deadline July 31, 2026