Healthcare Agent

Patient Care Specialist

MON - FRI | 8:00-17:00 MT

On site
MEDELLÍN

The Patient Care Specialist schedules and coordinates podiatry appointments while supporting patients throughout their care process. This role serves as the main point of contact for patients, ensuring a smooth, efficient, and compassionate experience. Position available Full-Time or Part-Time.

Key Responsibilities

• Schedule and manage podiatry appointments via phone, email, text, and online platforms.
• Confirm, reschedule, and follow up on patient visits.
• Provide information about services, requirements, and clinic policies.
• Maintain accurate patient records in EMR/CRM systems.
• Act as liaison between patients and clinics, addressing questions and concerns.
• Escalate clinical or administrative issues when needed.
• Help reduce no‑shows and support patient retention metrics.
• Ensure compliance with HIPAA at all times. <...

Ready to Apply?

Submit your application today and join our talented team at Solvo Global.