Head of Strategic Communications & Campaigns

About Our Client

The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people. They make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. Working closely with people to understand where, how and why public services sometimes fall short and fail to put people first, and find ways to put it right.

Their true impact lies in making sure that the lessons from all investigations drive systemic change across central government, public services, and the NHS.

This newly created Head of Strategic Communications & Campaigns will work closely with the senior leadership team and will have a dual mandate: reshape the internal view of communications towards a more cohesive, proactive, insight‑led campaigns model, and act as the strategic architect behind high‑impact narratives that command the attention across diverse government, stakeholder and...

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