Head of Operations

Siloam Hospitals Group
📍 Greater Medan, Indonesia 💼 Full-time 🕒 Posted July 22, 2026

Job Description

At Siloam International Hospitals, exceptional patient care begins with exceptional operations. We are looking for a passionate and strategic Head of Operations & Services to lead initiatives that enhance patient experience, drive operational excellence, and foster a culture of continuous improvement across the hospital.


As the Head of Operations & Services, you will:

  • Champion operational excellence by leading service improvement initiatives that elevate the patient experience.
  • Collaborate with Siloam Head Office to implement organization-wide operational excellence programs and become a key change agent within the hospital.
  • Analyze patient feedback, complaints, and service performance data to identify improvement opportunities and implement impactful solutions.
  • Lead cross-functional teams to optimize hospital operations across both clinical and non-clinical services.
  • Devel...

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Job Details

  • Location Greater Medan
  • Job Type Full-time
  • Category other-general
  • Posted Date July 22, 2026
  • Application Deadline August 31, 2026