Head of Operations and Servicing

Head of Operations and Servicing

Location:
Tokyo, Tokyo, JP, 1030027

Brand: HSBC

Area of Interest:

Closing Date:

Date: 10 Jun 2026

**Job description**

**General Role Purpose**

The Head of CIB Operations & Servicing role is a senior leadership role setting the agenda , establishing a framework and directing the activities of the Operations function in the country where they operate.

The key objective of the role is to identify and realize agreed savings for the Group by automating/standardizing and offshoring delivery processes for the business in the country of location. Head of CIB Operations & Servicing will ensure that onshore service delivery operations are well integrated with the offshore resourcing capabilities, that operational processes are standardized to eliminate duplication and build global consistency in process design. The job holder’s focus is to provide a cost-efficient service delivery...

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