Head of Delivery - Professional Services

Head of Delivery - Professional Services

This range is provided by learndirect Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job Purpose:

The Head of Delivery role is to manage the day-to-day operations in the faculty. To support and manage tutors, contractors, policies and processes, with a particular focus on quality, improvements and qualifications. To be the go-to person for faculty queries and to liaise with all awarding organisations for all matters relating to quality assurance and certification of learners.

The faculty consists of CMI, CIM and CIPD programmes of study.

Key Responsibilities and Accountabilities:

• Manage and track learner outcomes that are relevant to the faculty including success rates, pass rates and onward destination, ensuring your faculty achieves sector-leading outcomes.
• Organise external moderation and quality assurance assessmen...

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