Head of Customer Support

About Pulse Games

We create mobile games that are fun, visually engaging, and built around exciting challenges. Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts with our team, collaborating, learning, and challenging each other to do better every day.

We are looking for a Head of Customer Support to join our team. You’ll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety.

What You'll Do

• Build and scale a world-class customer support organization
• Define and execute support strategy across all player touchpoints, ensuring consistency and quality
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Ready to Apply?

Submit your application today and join our talented team at Pulse Games.