Head of Customer Success

SEARADAR
📍 Cascais, Lisbon, Portugal 💼 Contract 🕒 Posted July 03, 2026

Job Description

Location: Remote


About Searadar


Searadar is a European yacht charter marketplace that helps sailors find and book sailing yachts and catamarans across 20+ destinations. We are a team of 50+ people working remotely from 10+ countries. TrustPilot 4.9/5, 70%+ repeated clients.


About the Role


Searadar is looking for an experienced Head of Customer Success to lead and develop our Customer Success function. This role is ideal for someone with a strong background in the travel industry who understands premium customer service, operational excellence, and customer retention.


Tasks


Responsibilities:



  • Lead, manage, and develop the Customer Success team.

  • Coordinate the department's day-to-day operations, projects, and priorities.

  • Build and continuously improve customer service standards, workflows, and internal processes.

    Ready to Apply?

    Submit your application today and join our talented team at SEARADAR.

    Submit Application

Job Details

  • Location Cascais, Lisbon
  • Job Type Contract
  • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
  • Posted Date July 03, 2026
  • Application Deadline August 12, 2026