Head of Customer Success

GreenFlux
📍 Amsterdam, North Holland, Netherlands 💼 fulltime_permanent 🕒 Posted July 01, 2026

Job Description

The job 

As Head of Customer Success, you'll play a pivotal role in ensuring our customers realize the full value of GreenFlux solutions. You will develop and lead the CSM team and be responsible for maximizing customer satisfaction, retention, and customer value. This is a hands-on leadership role blending strategic thinking, direct customer engagement, team development, and cross-functional collaboration.

Key Responsibilities

  • Customer Engagement Strategy: Develop and implement proactive customer engagement strategies to drive product adoption, value realization, and long-term customer relationships.

  • Client Advocacy: Be the voice of the customer within GreenFlux, collaborating cross-functionally to identify and address customer needs, pain points, and opportunities for growth.

  • Team Leadership & Development: Mentor and coach CSMs, fostering a culture of continuous improvement, providing regular feedback...

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    Job Details

    • Location Amsterdam, North Holland
    • Job Type fulltime_permanent
    • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Posted Date July 01, 2026
    • Application Deadline August 10, 2026