Head of Customer Success — AI-Driven Biotech SaaS

Benchling
📍 zürich, zürich, Switzerland 💼 Full-time 🕒 Posted June 28, 2026

Job Description

Benchling in Zürich is seeking a Customer Success Leader with a profound background in Life Sciences and enterprise SaaS. This role blends strategic leadership with hands-on team collaboration to drive key adoption and customer advocacy.

The ideal candidate will manage a team of Customer Success Managers while ensuring they are equipped with the necessary expertise to effectively support customers. Experience in a high-growth SaaS environment is essential.

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Job Details

  • Location zürich, zürich
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 28, 2026
  • Application Deadline August 07, 2026