Head of Customer Services

Sunweb Group
📍 Rotterdam, South Holland, Netherlands 💼 CDI 🕒 Posted June 21, 2026

Job Description

As Head of Customer Services, you will lead an international Customer Services organization across multiple locations. You drive operational excellence, empower Team Leads, and ensure a consistent, high-quality customer experience across all markets.

You combine strategic thinking with a pragmatic, hands-on approach. You know how to quickly assess situations, set clear priorities, and translate change into measurable improvements. In this role, you play a key part in strengthening current performance while shaping the future of Customer Services.

Location: Rotterdam (Hybrid – 50% in office)
Start Date: September 2026

Availability: Ful...

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Job Details

  • Location Rotterdam, South Holland
  • Job Type CDI
  • Category Operations Specialties Managers
  • Posted Date June 21, 2026
  • Application Deadline July 31, 2026