Head of Customer Services

Location: Barnsley, South Yorkshire Salary: £68,076 to £73,366 Contract: Permanent Closing Date: Monday 22 June 2026

Lead Customer Service Excellence at Berneslai Homes!

Are you an exceptional strategic leader with a passion for customer service excellence and organisational performance? Berneslai Homes is seeking a dynamic Head of Customer Services to join our Senior Management Team and play a pivotal role in delivering outstanding customer experiences, driving service improvement, and ensuring high quality services for our tenants and communities.

Who are we?

At Berneslai Homes we’re responsible for managing around 18,000 homes on behalf of Barnsley Council. We support tenants and work together to create thriving communities. We’re extremely proud that Barnsley Council, in partnership with Berneslai Homes, became the first local authority partnership in the UK to receive a top-tier C1 grading from the Regulator...

Ready to Apply?

Submit your application today and join our talented team at Berneslai Homes.