head of concierge

RecruitFirst
📍 Wan Chai, Hong Kong Island, Hong Kong 💼 Full-Time 🕒 Posted July 21, 2026

Job Description

Overview

Who you'll be working for

Luxury Logistic Service Company

What requirements you'll need to be eligible


  • 5+ years in luxury customer services/hospitality (5-star hotel or luxury retail)




  • APAC experiences will be a plus




  • Expertise in training, SOP development, and quality control




  • Fluent in English




  • Passion for anticipating needs and delivering discreet, impeccable service


  • What you'll be doing on the job


  • Establish and operationalize a new concierge hub in Thailand, setting service benchmarks for APAC




  • Oversee the APAC reservations team, ensuring seamless booking management and VIP client handling




  • Develop and implement standard operating procedures (SOPs) for concierge and reservation services


    Ready to Apply?

    Submit your application today and join our talented team at RecruitFirst.

    Submit Application
  • Job Details

    • Location Wan Chai, Hong Kong Island
    • Job Type Full-Time
    • Category Baggage Porters, Bellhops, and Concierges
    • Posted Date July 21, 2026
    • Application Deadline August 30, 2026