Head of Client Operations

Head of Client Operations (Cold Email, Client Success, Campaign Performance – Remote, U.S. Hours)

About the Role

We’re hiring a Head of Client Operations to own everything that happens after a client signs — from campaign performance to retention and results.

This is a high-ownership role where you’ll manage client relationships, optimize cold email campaigns, and ensure delivery quality at scale. You’ll work directly with the founder, outreach team, and developers to keep campaigns performing and clients satisfied.

If you’ve operated in fast-growing startups, understand cold email and lead generation, and can take full accountability for outcomes — this role is for you.

Responsibilities

Client Relationship Ownership

• Act as the primary point of contact for 20–30 a...