Head of Claims, Direct - Property & Casualty

WTW
📍 London, England, United Kingdom 💼 Full time 🕒 Posted July 01, 2026

Job Description

To lead all London market aspects of Willis’ claims strategy for our Direct Specialty business, and to coordinate as necessary and appropriate with relevant claims leaders in other geographies to ensure the full implementation of the global claims strategy. Key elements of the role will include direct engagement with clients, prospects and markets on complex claims, use and oversight the Company’s Engagement & Escalation model, and implementation and achievement of Willis Claims Service Standards. Additional areas of focus include the talent management and innovation agendas which are key to future proofing our business while supporting growth.

The Role:

  • Develop external and internal value propositions and materials to enhance the profile and promotion of Willis Claims solutions, ensuring alignment with relevant internal stakeholders (in the specialty and globally) and working within the context of the company’s growth strategy and the framework of the global cla...
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    Job Details

    • Location London, England
    • Job Type Full time
    • Category Business Operations Specialists
    • Posted Date July 01, 2026
    • Application Deadline August 10, 2026