Head of Business Operations

Head of Operations & Culture

East London

Office Based

Salary: c£70,000

About the Role

We are looking for an operations-focused professional with a strong understanding of CRM systems and data, alongside experience in managing client contracts and overseeing production processes.

The successful candidate will also bring a proven ability to implement cultural change initiatives and drive employee engagement across a business. It requires someone who can take a hands-on, operational approach to improving performance and embedding excellence across teams.

The ideal individual will be someone who combines strategic thinking with practical delivery, and who stands out through their ability to elevate how a business operates day to day.

What You’ll Be Doing

Growth & Development

* Lead company-wide learning and development programmes

* Identify skills gaps and implement targeted training initiatives

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