Head of APAC HR Shared Services Centre

SGS

📍 Shah Alam, Selangor, Malaysia 💼 Full-time 🕒 Posted June 21, 2026

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Job Description

Job Description
PRIMARY RESPONSIBILITES
To establish, lead, and manage the APAC HR Shared Services Centre, ensuring efficient, standardized, and high-quality HR service delivery across countries. The role is accountable for operational excellence, service governance, and continuous improvement of HR processes post-implementation.
The Head of HR SSC acts as the operational owner, ensuring services are delivered in line with defined SLAs, compliance requirements, and business expectations.
Scope of Services
Employee Lifecycle (Hire-to-Retire)
Payroll & Benefits Administration
HRIS & Data Management ( Workday/ Local Payroll System)
HR Helpdesk / Ticketing (ServiceNow / AskHR Bot/ SSC Portal)
HR Reporting & Compliance
SOP, Documentation & Process Governance
SPECIFIC RESPONSIBILITES
Establish and Lead the Team: Build and lead the HR Shared Services team, incl...
            

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Job Details

Location Shah Alam, Selangor
Job Type Full-time
Category Operations Specialties Managers
Posted Date June 21, 2026
Application Deadline July 31, 2026