Head of Aftersales / Customer Service- Industrial/Heavy Equipment/Construction Equipment

Michael Page
📍 India, India, India 💼 Permanent 🕒 Posted July 04, 2026

Job Description

  • Leadership Position to spearhead the Aftersales and Customer Service division.
  • Responsible for Shaping and Executing our customer support strategy
  • About Our Client

  • The company is a large organization operating in the Industrial/manufacturing sector, and are committed to delivering delivering world-class products and innovation led solution oriented service, with a strong focus on operational excellence and customer satisfaction.
  • The client has multiple manufacturing locations in India in addition to dedicated R&D Centres
  • Job Description

    Position Summary

    The Head of Aftersales/Customer Service will assume strategic and operational responsibility for all post-sales functions, including service delivery, spare parts management, warranty administration, and technical support. This role requires a leader with both technical depth and commercial acumen, capable of driving customer satisfaction, service...

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    Job Details

    • Location India, India
    • Job Type Permanent
    • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Posted Date July 04, 2026
    • Application Deadline August 13, 2026