Head of Account Management (all genders)

SCAYLE
📍 Hamburg, Hamburg, Germany 💼 full-time 🕒 Posted July 03, 2026

Job Description

Job Description

  • Lead, coach, and develop a team of Account Managers supporting enterprise customers
  • Foster a customer-centric, commercially minded, and high-performance culture
  • Define clear goals, KPIs, and development paths for your team
  • Drive hiring, onboarding, and enablement initiatives to scale the organization
  • Act as a hands-on leader, supporting your team in complex customer situations and strategic initiatives
  • Oversee the health, success, and long-term development of our enterprise customer portfolio
  • Build trusted relationships with executive stakeholders and decision-makers
  • Support key accounts through strategic planning, executive business reviews, and value realization initiatives
  • Ensure customers maximize adoption, business outcomes, and value from the SCAYLE platform
  • Act as an escalation point and trusted advisor for complex customer challenges
  • Own customer retention and expans...

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Job Details

  • Location Hamburg, Hamburg
  • Job Type full-time
  • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
  • Posted Date July 03, 2026
  • Application Deadline August 12, 2026